Privacy Policy
🏠HomeAlpha Signal Engine (“ASE”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, products, and services (collectively, the “Services”).
Information We Collect
- Account & Contact Data: name, email address, plan selection, broker/exchange details you choose to connect.
- Usage Data: device information, IP address, pages visited, actions taken, timestamps, and diagnostic logs.
- Transaction Data: refill requests, subscription status, on-chain payment confirmations (wallet addresses you provide), and invoices.
- Integrations: when you connect a broker/exchange via API keys, we store encrypted connection metadata necessary to operate automation features (never share your keys publicly).
How We Use Information
- Provide, maintain, and improve the Services, including signal generation and automation features.
- Authenticate users, secure accounts, prevent fraud/abuse, and enforce our Terms.
- Process payments and refill requests you initiate.
- Communicate with you about updates, security alerts, and support.
- Analyze aggregated usage to improve performance and reliability.
Legal Bases (EEA/UK)
Where applicable, we process personal data under legitimate interests (service operation and security), contract necessity (providing Services you request), and consent (where required by law).
Retention
We retain personal data for as long as needed to provide the Services and for legitimate business, legal, or security purposes. We delete or anonymize data when no longer required.
Sharing & Disclosures
- Service Providers: infrastructure, analytics, and security vendors under confidentiality obligations.
- Compliance & Safety: to comply with law or protect rights, property, users, or the public.
- Business Transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy.
Security
We implement technical and organizational measures appropriate to risk. No method is 100% secure; always safeguard your credentials and API keys.
International Transfers
Your information may be processed in countries other than your own. We use appropriate safeguards where required by law.
Your Rights
- Access, correction, deletion (subject to exceptions).
- Object or restrict certain processing.
- Portability where applicable.
- Withdraw consent where processing relies on consent.
Cookies & Similar Tech
We use essential cookies for security/session and optional analytics to improve ASE. You can control cookies via your browser settings.
Children
ASE is not directed to children under 18. Do not use the Services if you are under 18.
Changes to This Policy
We may update this Policy from time to time. We will update the “Effective date” above and, when appropriate, notify you through the Services.
Contact
Questions or requests? Email support@alphasignalengine.com.
This Privacy Policy is provided for general informational purposes and does not constitute legal advice.